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Frequently Asked Questions

  • Do you have a physical store or Cafe?
    No, as of now we only operate as an Online D2C eCommerce platform, however we do have plans to open up our "Experience Cafe's" in the near future.
  • Do you provide wholesale deals?
    Yes, we do provide wholesale deals, however, the MOQ for any wholesale deal is 50 KG for each coffee type selected.
  • Do you provide international shipping?
    Yes, we do provide international shipping, and the shipping fee and custom charges are to be borne by the buyer.
  • Is the domestic shipping free?
    Yes, the domestic shipping is free for all orders above Rs. 1500/-
  • How long does it take to receive an order post shipping?
    This is dependent on the Shipping option chosen by you, the Express will take 2 Days and Standard duration is 6-7 Days.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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